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Documentation Engineer

Help shape the future of financial, medical, and scientific R&D.

Who we’re looking for:

Cycle Computing is the leading Cloud Technical Computing software company. We’re looking for a Documentation Engineer to help our customers, partners, and the rest of the world get the most out of our award-winning technology. In this position, you’ll work closely with the rest of the engineering, solution, and support teams to create documentation at varied levels of technical depth. You’ll also help establish the processes to support our multichannel content publishing strategy.

We’re looking for someone who’s not afraid to dive into complex technology that’s helping to answer some of the world’s most important questions. We want someone who produces simple, straightforward language that easily moves people from problem to solution. While challenging, it is not impossible; and for the right person, it is a front-row seat to exciting research in genomics, energy, climate study, material science, and high finance.

Responsibilities:

Distilling/Converting basic source material into readable, accurate customer-facing documentation (API, Administrator, User, Developer, and Quick Start Guides)

Identifying and creating application examples that can be quickly understood and adapted by customers

Coordinating with product development to ensure timely and accurate content delivery

Continuous improvement in the delivery of quality technical documentation

Implementing and influencing style guides across multiple content delivery systems

Managing work schedules, deliverables, authoring tools and content management solutions independently

Desired skills and experience:

Experience and direction regarding technical publication tools, techniques, and best practices

Have excellent communication, organizational, and interpersonal skills

Have experience writing technical documentation

Have a strong technology aptitude. Prior programming experience a plus

Experience with professional technical writing and publication tools

Familiar with online content-delivery tools and platforms

We would love to talk to you about this opportunity, especially if you also know what HPC is and why it’s great in the Cloud.

Locations available:

You can do this job from anywhere in the world, but we have a strong preference for people in or near NYC, Southern Connecticut, Boston, or Austin.

About Cycle Computing:

Cycle Computing was founded on the premise that removing barriers to computing power  would fundamentally change the way we understand our world.  Scientists, researchers, and analysts across many industries use our products and services to model, analyze, and engineer solutions to some of the world’s most complex problems at an unprecedented scale in the Cloud.

Watch this for details: https://www.youtube.com/watch?v=FU3tUKkKgzQ

 

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